At The Cap Zone we do our best to provide you with great quality and best value for your money.

Cancellations

Orders canceled within 24 hours with be fully refunded. Since, most of the orders are printed on demand, there are no cancellations after the item has been printed/embroidered.

Refunds and Returns

We appreciate your business and always want you to be satisfied with your purchase. If you are unhappy with an item you can start a refund request by submitting the form below within 5 days of delivery. Please note that return shipping is not included and is buyers responsibility. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Item Sizing

Sizing varies from manufacturers. When possible, we have included the manufacturers sizing chart in the product description. Please make sure you have contacted us ahead of time about sizing if you are unsure. We are not responsible for incorrect size, style or colour.